Returns:
If you are not satisfied with your purchase for any reason, you may return it. New, unworn merchandise will be refunded in the same manner it was paid for. Items marked "FINAL SALE" within the product description are NOT eligible for return. Please note: All returns must be authorized by Jacques Levine. We will NOT accept a return without a return authorization.
To request a return authorization, please email orders@jacqueslevine.com with the word "Returns" and your order identification number in the subject line. In the body of the email, please indicate the item(s), color and size that you will be returning. We will reply to that email with a return authorization for you to print and include with the item(s) that you are returning. If you do not have access to email, please contact us directly at 877-490-9922 to process your return over the phone. Please note: We consider our box to be an
important aspect of the entire product. Returns received without the
original shoe box in its original condition will NOT be accepted. When returning, please be sure to use a protective outer box.
Please send all returns to:Selco Associates, C/O Jacques Levine, 25 E Union AvenueEast Rutherford, NJ 07073
Returns received without a return authorization number will not receive credit. Returns made after 30 days of the purchase date will receive Jacqueslevine.com merchandise credit, and returns requested after 60 days will not be authorized or accepted.